At Friedenstal Resort, we understand that travel plans may change. To ensure a smooth booking experience for all our guests, we have designed a simple and transparent cancellation policy.
Free Cancellation
Guests can cancel their reservation free of charge up to 10 days before the check-in date and receive a 100% refund of the booking amount.
Non-Refundable Period
All bookings become non-refundable within 10 days prior to check-in. No refunds will be applicable for cancellations made during this period, including no-shows or early departures.
Booking Modifications
Date changes and booking modifications are subject to availability and may involve rate differences depending on the selected travel dates.
Refund Processing
Eligible refunds will be processed through the original mode of payment within the standard processing timeline.
Peak Dates & Special Periods
Cancellation policies may vary during peak seasons, long weekends, festive dates, or special events. Guests are advised to review their booking terms carefully before confirming reservations.
Resort Rights
Friedenstal Resort reserves the right to modify booking policies, rates, or reservation terms without prior notice whenever necessary.
For any assistance regarding cancellations or booking changes, guests may directly contact our reservations team.